Enrollment Instructions

Complete your enrollment on the Mercer Marketplace 365+ platform. Follow the steps below:

  • Visit the Mercer Marketplace 365+ platform and create an account to login.
    1. Click Register New Account
    2. Input your personal information
    3. Follow the steps, and click Complete Registration
  • Click here for more detailed information or watch a video.
  • Use the “What to Do Here” buttons at the top of each page to get personalized benefits recommendations.
  • Your benefit elections will be saved in your online shopping cart. When you are ready, select “Check Out.”
  • After selecting your benefits, press “Confirm.” You will know your enrollment is complete when you see a confirmation number. Save your 2022 elections and confirmation number for your records.
  • If you have questions, call 1-866-696-8683 toll-free.
  • Help is available Monday through Friday, 7 am – 9 pm ET, and 10 am to 2 pm ET on Saturday.

Enrolling is easy

The Mercer Marketplace 365+ website will guide you through the benefits enrollment process every step of the way.

Are You a New Hire, or Did You Experience a Life Event?

If you are a new hire or recently experienced a life event, you will need to enroll in 2022 benefits. This ensures you have coverage for the 2022 plan year.

To enroll, follow these enrollment instructions for your 2022 benefits.

Log in

Go to the Mercer Marketplace 365+ platform website.

  • Click Register New Account
  • Input your personal information
  • Follow the steps, and click Complete Registration
  • Click here for more detailed information or watch a video.
  • Use the “What to Do Here” buttons at the top of each page to get personalized benefits recommendations.
  • Your benefit elections will be saved in your online shopping cart. When you are ready, select “Check Out.”
  • After selecting your benefits, press “Confirm.” You will know your enrollment is complete when you see a confirmation number. Save your 2022 elections and confirmation number for your records.
  • If you have questions, call 1-866-696-8683 toll-free.
  • Help is available Monday through Friday, 7 am – 9 pm ET, and 10 am to 2 pm ET on Saturday.

Make your elections

To select your benefits, click on the “Get Started” link on the homepage. Then, you’ll be able to choose a path to begin selecting your benefits for 2022.

Receive expert guidance:

  • If you want to receive expert guidance, click “Get Started” within this tile.
  • You’ll answer a few questions about your health, payment preferences, and expected life events.
  • Then, you’ll be presented with a “Best Match” package of benefits customized just for you.

Choose your own:

  • If you decide to choose your own benefits, click “Get Started” within this tile, and then click “Start Open Enrollment” on the next page.
  • You’ll start by providing or confirming information about your dependents and yourself.
  • Then, click the “Choose Benefits” and “Voluntary Benefits” tabs to review and select your benefits for 2022. You can go through the benefits in order as they are presented, or you can jump to any benefit at any time using the links along the top navigation.
 

New Hires

Welcome to your Parexel benefits!

As you consider the right benefits for you and your family, take the time to review what you’ll pay for 2022 based on the plan you select:

2022 Medical Plans

2022 Dental Plans

2022 Vision Plans

 

Life events

Except for benefits such as your Health Savings Account (HSA) or 401(k) plan, which you can adjust at any time during the year, you may not change or cancel your benefit elections during 2022 unless you experience a qualifying life event. Otherwise, your next opportunity to change your benefits will be the next Open Enrollment period.

Qualifying life events include but are not limited to:

Marriage

Divorce or legal separation

Birth or adoption of an eligible child

Death of your spouse or covered child

Loss or addition of other group coverage

Change in your spouse’s work status (part time to full time or vice versa; taking or returning from an unpaid leave of absence)

Change in your work status that affects your benefits

Change in residence that affects your eligibility for coverage

You or your covered dependent becomes eligible for Medicare

What to do if you experience a life event
If you need to make changes to your 2022 benefit elections as a result of a life event, visit the Mercer Marketplace 365+ website or call a benefits counselor at 1-866-696-8683. Changes must be made within 30 days of your qualifying life event. Changes are effective as of the date of the event.